‘Alexa, play Mikrokosmos by BTS.’ A simple order to your virtual assistant is fulfilled almost immediately. How? Ever wondered why social media feeds match exactly what you were thinking about a few moments ago?
Or is it a coincidence that you just liked a post about the latest combat boots on your Facebook and your Instagram account showed you an ad saying you can order combat boots for only ₹649?
It’s not just the algorithm. Okay, I’ll give you one more example; maybe that’ll help you guess the topic I’m trying to explain (I’ll ignore the fact that you have already read the title, just play along, alright?) Have you tried to book an Uber online?
How does the application know which car suits your requirements the best, and how much should it charge you? Yes, you guessed it right. Artificial Intelligence for HRMS Software
What Is Artificial Intelligence?
Even though we don’t realize it, we are surrounded by AI from head to toe. I know what you are thinking. “Eh! This man keeps talking about AI but won’t explain what AI is!” I was going towards it.
AI is the capability of a computer or a robot to carry out tasks that are otherwise carried out by human beings. It is usually used in making systems that require human intellect, like the skill of reasoning, generalizing, understanding, and learning from past experiences. Understand it this way: A machine’s ability to function like an actual human brain (sans the emotions).
Virtual assistant’s ability to follow through with your orders, social media’s ability to trace/remember your searches and recommend ads/feeds accordingly, and Uber’s ability to determine the cab and prices that suit you are all the functions performed by Artificial Intelligence.
AI has made its debut in every operation of life you can possibly think of. In the business world too, AI has been launched in every aspect, including human resources.
Artificial Intelligence In Human Resource Management
Despite the fear of many that AI may successfully replace human beings entirely and bring forth unemployment in humankind, approximately 64% of people are more comfortable trusting robots rather than their own managers in the workplace. So how can AI actually assist human resource managers in managing their personnel? Let’s take a look.
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Automation
It is not new for human resources to automate tedious processes. So what is it about AI that makes automation any more significant than it already is?
Besides digitizing mammoth tasks, AI assists organizations by incorporating automation in mediocre chores. Such tasks may include management of the employee benefits, the process of approval of leave forms, and answering the employees’ queries.
Human resource personnel, on the other hand, have extra time with them, which they can utilize in completing tasks of greater value and contribute to making big changes in the organization.
When such trivial tasks are taken away from their plates, HR managers can give more importance to coaching, training, encouraging, engaging, and monitoring the employees and creating a healthy workplace culture.
The most important function here that Artificial Intelligence performs is that it answers the queries of the employees. This is done with the use of chatbots that run on AI.
Artificial Intelligence
AI Chatbots are software that runs on Artificial Intelligence and can mimic a conversation that takes place between two real human beings. It uses past experiences to understand and respond to the users in real time.
AI chatbots communicate through texts, emails, voice commands, or all of the above. Chatbots are designed in a way that makes them sound more friendly and natural while communicating with the users. Thanks to the AI installed in them.
Organizations all over the world have started adopting and using AI-based HRMS software solutions to manage their leave processes. This software uses Artificial Intelligence to approve or reject leaves automatically. Such software transforms the leave application process from sending letters to just clicking on a single digital button.
Moreover, the ‘brain’ of the system identifies the business leaves and auto-approves the same. The HR managers are notified about the leave applications and only have to go through the applications that are not business leaves.
The applicant, on the other hand, also receives a notification when their leave request is approved. Checking the status of their leave request is an easy task as well.
Automation is a necessity rather than a choice in the technologically advanced world that we live in. Artificial Intelligence ensures that your business receives every benefit of technology.
Enhanced Recruitment
The quality of an organization’s recruitment process is what determines the quality of talent it recruits. The recruitment processes have been pretty simple (a lot of work, without a doubt, but still, pretty straightforward) until now.
However, with the current scenario in mind, it is quite a risk to receive a pool of applications and go through them manually (you never know which cover is contaminated, do you know what I mean?)
Moreover, if the candidates are selected, they will have to be called for a face-to-face interview. You know what I’m trying to say here.
AI, when combined with technology, can present before you the most beautiful automated process of hiring (Example given above). The scope of Artificial Intelligence in recruitment is much more than you think.
Starting from the application process, AI can create user-friendly forms that are easy to use from the perspective of the applicant at the same time, being precise and straight to the point from the organization’s perspective.
Moreover, AI keeps a record of past candidates and finds a perfect match for the current job requirements. This way, the organization can benefit not only by saving upon an extensive recruitment process. But also by getting the best of the talents available in the market for itself. HRMS software
It Enhanced Recruitment
The advantages of using AI in the recruitment process don’t end just here. Once the candidates are selected or recruited, and it is time for their onboarding, AI overcomes the time and place restrictions.
The candidates can be onboarded at a time suitable to them, irrespective of the place they are physically present. They do not have to come to the physical office space—a much-needed development in times of need.
AI-based chatbots can be a tool in recruiting as well. The candidates can have access to human resource help whenever they are in need of support. They can text, mail, or call the AI and receive the answers to their queries.
Combining AI-based tools with automation and innovations (like video calling instead of conducting face-to-face interviews) allows you to have a completely safe (with respect to current times) and accurate recruiting process that gives you the best talent available in the human capital market.
Enhances Productivity
Besides hiring the best talent for your organization. AI guarantees that the talent so hired is being utilized to its fullest.
AI can be used to identify the moods of employees. It asks the employee certain specific questions or studies the expression of the employee during the face recognition attendance punch-in. It can also pick up their mood by analyzing and studying their voices during a call with the client(s).
Once their mood is determined, the system suggests whether they should continue working or should take a few minutes off to eradicate the stress and be their normal selves again. This prevents the employees from working under stress, thereby giving their maximum to the organization.
Besides, AI can identify the motivators for the employees and can evaluate their performance. The managers can form their decisions about the employees’ development in the organization based on such reports.
The organization takes good care of its employees’ mental health (by assisting them to avoid working when they are extremely stressed) and evaluates their performance without any bias or prejudice.
The employees would want to provide their talent to such businesses for a longer period. This willingness of employees increases the employee retention rate of the organization and diminishes its employee turnover rate.
Moreover, when the employees are retained, they have a greater chance to develop themselves. With increasing knowledge in each and every field, employees can change jobs within the organization. It gives rise to the internal mobility of the employees.
This is beneficial to both the organization and the employees. The employees can get comprehensive knowledge and experience and the organization gets employees that are masters of all skills.
Artificial Intelligence thus encourages a long-term relationship between the organization and its employees.
The Time That Is To Come (HRMS software)
Artificial Intelligence is expected to shape the future of human resources in the upcoming years. HR professionals may face the challenges of coping with the constantly changing AI innovations.
However, the main issue still lies in making the use of Artificial Intelligence much more straightforward and secure. The only thing that has sustained the millennials in this world is change. Coping with these changes is the only way to survive in the marketplace.
The future is uncertain. You can never predict how prepared you are for the near future. After all, there is no such thing as being over-prepared. It is understandable that you cannot predict every single invention in the field of AI.
But what you can do is get familiar with the current trends in the niche and build a strong base of human resource management. So that your human resource managers can root a robust structure with the evolution of this department.
In The End (HRMS software)
It is important to realize that sticking to the traditional methods of managing your business is not going to help you sustain yourself in the market in the long run. Especially in times like these, when it is necessary to continue business operations solely on the basis of technology.
And when many businesses have seen their downfall because of their resistance to change, having a system operated by Artificial Intelligence holds the utmost importance. I mean, when human beings can’t go to the workplace to use the machines, why not have the machines operate themselves?
Simply speaking (or rather writing!), Artificial Intelligence is the Tony Stark of HRMS software technology—the most advanced and always trying to save people from trouble.
AI gathers critical data from all the sources available and analyses them to assist HR professionals in being more productive at their work. Is that not enough reason to implement AI in your organization’s human resource management operations? Moreover, the benefits mentioned above are what redefine the ways in which human resource managers process the HRMS software operations to make the organization a better place for the organization and the employees.
I would very much be pleased to conclude this article with a quote by Eliezer Yudkowsky, “By far, the greatest danger of Artificial Intelligence is that people conclude too early that they understand it.”
Would you like to read more about HRMS software-related articles? If so, we invite you to take a look at our other tech topics before you leave!
